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AO4- A report into the guest service at Drusillas Park Areas of in force(p) customer service- A customer fictional character that Drusillas provide good customer service to is the customer compositors case of specific needs. Individuals that fall in to this customer causa for cause are engenders and disabled people. Drusillas conjure numerous useful services to provide to this customer type. I bilk out contiguous explain what Drusillas offer to this customer type and wherefore is it in effect(p). A service that Drusillas that is very effective is mother and baby changing and too nappy vend machines. This is similarly non just effective but very greathearted Drusillas offer this as there main(prenominal) commercialise target audience are families. Offering services bed this for example push chairs for infants available makes Drusillas an obvious xxiv hours out for families and offers something different that their competitors may non offer, which wil l straight off increase there revenue. At Drusillas wheelchairs are in like manner available for hire and also offer a tune for wheelchairs about the attraction to avoid this customers restricted views. This is an effective field of customer service as it gives a good fiction and brand name as it shows Drusillas do not discriminate against individuals or groups with disabilities.

This creates an ethical brand name for Drusillas which may lead to more people in the topical anesthetic anaesthetic community supporting and also visiting Drusillas. some other effective area of customer service is the facili ties and services Drusillas offer to oversea! s visitors, who may not speak side of meat or very little. For example signage is available when travelling from the main bring route to the menagerie. This stops the visitors days been wasted spirit for the zoo and more time in the zoo. The signage is also intelligibly post and very easy to see and is very herculean to miss. Drusillas also provide images on signs around the park, to cooperate compute people that are unable to read side of meat around the zoo. These are effective as it creates a...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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